We have signed up to the Clinical Practice Research Datalink (CPRD). Please see the poster for more information 

The leg up project is a unique social hub in NW Leicestershire that deliver wellbeing and performance coaching, adventure therapy, and educational courses to promote an increase in wellbeing and healthy living for those aged 18 and above.

They offer a number of packages / programs to work with individuals in changing their lifestyles.

If this sounds like something you might be interested in learning more about please, follow the link below to view their website 

The project is supported and funded by NW Leicestershire Council and the NHS. 

https://www.thelegupproject.com/

Great news, we will be hosting the breast screening unit in the car park here at the Medical Unit for the next few months. The screening unit will arrive on Monday 2nd October. This will mean less car parking spaces temeporarily, please also use the library car park if you are able to. 

If you are due for a screening mammogram or require any further information regarding the service, please call the breast screening team on 0116 2583 644. Please note we are unable to book appointments for breast screening at the medical unit. 

You'll automatically get your first invite for breast screening between the ages of 50 and 53. Then you'll be invited every 3 years until you turn 71. For more information, please follow the link below 

When you'll be invited for breast screening and who should go - NHS (www.nhs.uk)

Changes to how you make a complaint about primary care from 1 July 2023 

You have the right to make a complaint about any aspect of NHS care, treatment or service, and this is written into the NHS Constitution on GOV.UK. 

From 1 July 2023 new changes have been introduced to the way members of the public make a complaint about primary care services to the commissioner.

 By primary care services we mean GPs, dentists, opticians or pharmacy services. 

 There are two ways you can make a complaint: 

• You can complain to the healthcare provider: this is the organisation where you received the NHS service, for example a GP surgery or dental surgery.   
• You can complain to Leicester, Leicestershire and Rutland Integrated Care Board (LLR ICB): this is the organisation that paid for the service or care you received. 

After 1 July 2023 if you want to make a complaint about primary care services to the commissioner you will now contact LLR ICB instead of NHS England. 

You can do this by: 

Telephone: 0116 295 7572

Email: llricb-llr.enquiries@nhs.net

Writing to us at:

Corporate Governance Team

NHS Leicester, Leicestershire and Rutland Integrated Care Board (ICB)                    Room G30, Pen Lloyd Building
County Hall, Glenfield
Leicester, LE3 8TB

 If you want to make a complaint directly to the provider of the primary care service, you still can – that does not change on the 1 July 2023. 

Members of the public with ongoing complaints received on/after 1 July 2022 will receive a letter from NHS England informing them that the ICB is now handling their complaint with confirmation of their case handler. 

Members of the public with any ongoing complaints received before 1 July 2022 will receive a letter from NHS England informing them that their complaint is being retained by NHS England with confirmation of their case handler. 

If you have any queries, please contact 0116 295 7572.

https://www.nhs.uk/using-the-nhs/about-the-nhs/how-to-complain-to-the-nhs/