Comments & Complaints

We make every effort to give the best service possible to everyone who attends our practice.

However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.

To pursue a complaint please contact Tracey Lidgbird, the practice manager who will deal with your concerns appropriately. You can do this by either collecting and completing a complaints form from Reception or by submitting your complaint via email to 

Further written information is available regarding the complaints procedure from reception or by clicking here

Customer service form

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website