Office Manager

This is a new position and exciting opportunity to work with us. We are looking for an experienced, motivated, flexible office manager. This position is full time at 37 hours a week over 5 days a week. With experience of working in a demanding situation, you will be undertaking duties which facilitate the office team to deliver excellent patient experience at all times. Working closely with the management team, you will be forward thinking, visible and directive with excellent communication skills, ensuring consistent and timely decision-making and service provision.

Duties will include

Effective workforce planning

Monitoring of work streams and workload, supervising to ensure efficiency within the office team

Maintaining office staff rotas

Identifying training needs for office staff and leading the reception staff appraisal process

Ensuring mandatory training of staff is kept up to date

Participating in new staff induction

Ensuring Practice Policies are followed

Leading office meetings and positively contribute to the work of the management team

Addressing verbal complaints from patients as per the Practice Complaints Policy

Being proactive in identifying, designing and implementing system improvements

Managing holiday requests for office staff

Ensuring that Office policies and guidelines are kept up to date

Please apply with your current CV and telling us about you to 

Closing date 30th November 2021

If you would like to be considered for any future vacancies then please feel free to send in your CV with a Covering Letter to the Practice Manager.

Mrs Tracey Lidgbird, Measham Medical Unit, High Street, Measham, Swadlincote, Derbyshire, DE12 7HR

Or email at

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