Out of Hours Service

Out of Hours Arrangements

Before 8.00am and after 6.30 pm on weekdays, all weekends, and bank holidays until 8.00am on Monday you can make contact with a Doctor by phoning our emergencies number: 01530 270667.

This will put you through to the out of hour’s service, provided by the P.C.T who has care centres set up across Leicestershire.
The centres direct telephone number is: 084550 450 41.

OUT OF HOURS SERVICES IMPROVEMENTS

Out of hours services when the surgery is closed have for some time been provided at the Loughborough Walk in Centre (see map). Calls to the Medical Unit Emergency number automatically connect there. Because of the distance, and that many people do not know Loughborough well, quite a number of patients have attended Burton A&E.

The disadvantages of this are cost – the A&E costs more per attendance to the PCT – and more importantly that the A&E doctors are not trained in many of the common conditions that GPs deal with every day. This can sometimes lead to unnecessary tests and treatments, and delays in diagnosis.

A New Alternative is now available at the Swadlincote Walk in Centre in Civic Way, Swadlincote (see map). Here the Nurse Practitioners are trained in primary care, the centre is nearer than Burton A&E, and referral on to the hospital is limited to those patients for whom it is medically required, reducing the load on A&E.

The opening hours are 6.30pm – 10.00pm in the week and 9.00am- 10.30pm Saturday, Sunday and Bank holidays. An appointment is not required.

If you need medical assessment or treatment at the above times, please feel free to drop in to the walk in centre for any GP type illness, minor injuries and wounds and emergency contraception.

There is also a Walk In centre at Leicester Royal Infirmary (see map).

NHS Direct

If you are unsure about your needs during the out of hours period you may wish first of all to contact NHS Direct on 0845 4647. They will offer you advice from a trained nurse.