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Comments & Complaints

We make every effort to give the best service possible to everyone who attends our practice.

However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.

To pursue a complaint please contact Tracey Lidgbird, the practice manager who will deal with your concerns appropriately. You can do this by either collecting and completing a complaints form from Reception or by submitting your complaint via email to measham.doctors@nhs.net 

Further written information is available regarding the complaints procedure from reception or by clicking here

Customer service form



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